Hours and Appointments


Spa Hours
Please Note that the Hours Are Subject To Change at Anytime

Monday 9am – 2pm
Tuesday 10am – 7pm
Wednesday CLOSED
Thursday 10am – 7pm
Friday 10am – 7pm
Saturday 10am – 7pm
Sunday 9am – 2pm


pan-reception

Waterfalls Spa is a European designed spa that does not offer locker rooms. Your service provider will greet you and take you to a private room. Room amenities include towels, robes, slippers and showers. Your body will be fully draped, except for the area being worked on. Requests such as room temperature, pressure of touch, or music volume may be communicated with your service provider.

We recommend scheduling your appointment 2 weeks in advance. Reservations are made subject to availability and must be guaranteed with a credit card. To ensure your service will begin on time please arrive 30 minutes prior to your start time. Be reminded that your late arrival will determine the length of your treatment. We regret that we are unable to lengthen your appointment time if you arrive late and your services may be shortened so as not to inconvenience our other guests. Late arrivals will be charged for the full amount of service regardless of the appointment length.

Your appointment is very important to us as we reserve that time especially for you. Due to the high demand of appointments, we respectfully request notification of at least 24 hours if you need to cancel or reschedule your appointment. This allows us to offer the appointment time to other clients and make necessary staffing changes to our schedule. If you miss, cancel, or reschedule an appointment on the day of your service, there will be a service charge of up to 100% of the session booked on your credit card or gift card on file. A 15% gratuity will be automatically added to your service. Additional gratuity for exceptional service is welcomed.

Contact Information and Reservations

* All clients under the age of 18 may receive 30 minute massage treatments with parental permission.
* You must be 18 years of age or older to receive body treatments.
For information about Waterfalls Spa or to schedule a service, please call (866) 948-3320.

* All prices and services are subject to change.